The first support meeting is a chance to explain what daily life looks like, what matters to you and what would make support feel safe and useful.
You do not need perfect answers
It is normal to be unsure about some details. Bring what you know and identify what still needs to be worked out. A good provider will help clarify practical arrangements without taking control of decisions.
Information that can help
- Your preferred name, pronouns and communication methods.
- Important routines, cultural practices, interests and dislikes.
- Current goals and the support tasks connected to them.
- Preferred days, times, locations and frequency.
- Relevant health, mobility, behaviour or safety information.
- Who should be involved in decisions and communication.
- Plan dates, funding management and support categories.
Think through a typical day
Describing a normal weekday or weekend can reveal useful details. Consider what you do independently, where you need prompting or physical help, what takes extra time and what situations create stress or risk.
Questions to bring
- Who will be my main contact?
- How will support workers be introduced?
- What happens if a worker cancels?
- How are notes, incidents and changes recorded?
- How can I give feedback or request a different approach?
- When will we review whether the support is working?
After the meeting
Ask for written next steps. Check that the proposed service agreement reflects what was discussed. You can request time to read documents, ask another person to help, or seek independent advice before signing.